CLIENT TESTIMONIALS

POLICY INSIGHT - FOOD STANDARDS AGENCY

“Sometime you get the one supplier relationship where it feels like that person is as much a part of the team as anyone and as knowledgeable and invested in the success of your strategy as you are. That's how I feel about working with Caitlin… Her contribution to the direction of the FSA is significant." - Michelle Patel, Head of Social Science, Food Standards Agency

DIGITAL TRANSFORMATION - VOLUNTEERING MATTERS

“For all of us at Volunteering Matters this has been amazing. Your report was really intuitive and astute and hit the nail on the head. You captured the zeitgeist of this moment for us, when we really needed a sense check, and held up a really clear mirror to us on where we’re at and where to go next." - Stephen Skeet, Director of Impact & Business Development, Volunteering Matters

COMPLEX DESIGN SPRINTS - NESTA

“I wanted to say a massive thank you for getting the team through their first proper sprint. The playback was excellent and I've never heard such glowing feedback before.” - Bea Karol Burks, Co-Director, Explorations Team, Nesta

PRODUCT LAUNCH AND BRAND INSIGHT - HEALTH CLIENT

“Having worked with a variety of teams to achieve this type of work, this by far was one of the best experiences.  I cannot thank you all enough for the authentic and open approach you took to learn about our product and engage with the communities we are seeking to serve.  We have solid and actionable feedback to support the success and adoption of our product in the UK and globally - so much thanks! 

Kudos to your team for presenting the feedback with a candor that was easily digestible… I admire your ability to challenge preconceptions and the status quo in a straightforward and adult way. You lot are good at what you do.

We are a commercial entity but I believe what we are doing  has value beyond the money and you have very much contributed to this.” - European Sales Director, Marketing Strategy Consultant

YOUTH INSIGHT & PRODUCT FEEDBACK - ED-TECH CLIENT

“That was great - an excellent piece of work, which has given us very clear priorities for what we need to develop and work on. It’s given us so much more clarity on students’ use cases for our product - some of which were surprises to us. I’ve already started a list of where we need to focus next…

Your findings presentation was exceptionally clear, exceptionally helpful and useful. To be totally honest, I was a little worried about how helpful student feedback would be in these age groups, but I’m astounded by the level and quality of considered feedback from students you achieved, all of which will be so helpful to us. Thank you for helping them feel comfortable enough and able to share that. I’m very impressed.” - Research and Evaluation Manager, Head of Planning